Privacy - Policy

Introduction

We respect your privacy and are committed to protecting it through this Privacy Policy. This document outlines the types of information we collect, how we use and protect it, and your rights concerning your data.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name
• Email address
• Phone number
• Address
• Vehicle information (e.g., make, model, registration details)
• Insurance policy details

b. Non-Personal Information:

• Browser type
• Device type
• IP address
• Pages visited and time spent on the website
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process your car insurance claim efficiently.
• To communicate with you regarding your claim or inquiries.
• To improve our website’s functionality and user experience.
• To comply with legal and regulatory requirements.
• To send you updates, offers, and other relevant information (with your consent).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

• With insurance companies or agents to facilitate your claim process.
• With service providers who assist us in operating our website or providing services
• As required by law to comply with legal obligations, court orders, or government requests.
• In business transfers, such as mergers or acquisitions, your information may be transferred as part of the assets.

4. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. Cookies are small data files stored on your device that help us:

• Analyse website traffic and usage.
• Remember user preferences.
• Deliver personalised content

You can control or disable cookies through your browser settings, which may affect your experience on our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• You can request access to the personal data we hold about you.
• You can request corrections to inaccuracies in your data.
• You can request the deletion of your data, subject to legal or contractual obligations.
• You can withdraw your consent for marketing communications.

To exercise these rights, please feel free to reach out to us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for these external sites' privacy practices or content, and we encourage you to read the privacy policies of any linked sites.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.